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Privacy policy

Effective Date: 05/05/2025

At One Second Late, we care about your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or interact with our website [www.onesecondlate.com] (the “Site”).

1. Information We Collect

1.1. Information You Provide
We collect personal information when you:

  • Place an order

  • Sign up for emails

  • Contact us via email or phone

  • Create an account

This includes:

  • Full name, shipping and billing addresses, email, phone number

  • Payment details (handled securely via third-party processors)

  • Order history and preferences

  • Any feedback you voluntarily provide

1.2. Information We Collect Automatically
When you browse the Site, we may automatically collect data using cookies, pixels, server logs, or similar technologies. This includes:

  • IP address, browser type, operating system

  • Language preferences

  • Pages viewed and interactions on the Site

  • Referral source (e.g. Google, Instagram)

  • Date and time of access

For more information, refer to our Cookie Policy.

2. Sources of Personal Information

We collect information:

  • Directly from you (e.g. at checkout or account signup)

  • Indirectly through browsing behavior

  • From third-party services like Google Analytics, which help us understand how users interact with the Site

Learn more about Google’s data practices here. You can opt out here.

3. How We Use Your Personal Information

We use your information to:

  • Fulfill orders and deliver products to you

  • Process payments and send order confirmations

  • Respond to inquiries and provide customer support

  • Send service and marketing updates (only where permitted by law or consented to)

  • Improve our website and services through analytics

  • Detect and prevent fraud or abuse

  • Comply with legal requirements

  • Create anonymized or aggregated data for internal use

4. Communication and Customer Support

When you reach out to us, we’ll use your information to:

  • Identify you as a customer

  • Provide order assistance

  • Handle returns or support tickets

  • Send relevant follow-ups and product recommendations (if permitted)

5. Sharing Your Information

We may share your data with trusted partners who help us run our business, including:

  • Shipping and logistics providers (e.g. DHL)

  • Payment processors

  • IT and security service providers

  • Marketing platforms (e.g. Google, Meta)

  • Analytics tools that help us understand user behavior

These third parties only receive the data needed to perform their services and are contractually obligated to protect your privacy.

6. Shipping & Delivery Partners

If your order is shipped by a third-party courier, we provide them only with the necessary delivery information. These partners may process your data independently as data controllers. We recommend reviewing their privacy policies on their respective websites.

7. Your Rights

Depending on your location (e.g. UK, EU, California), you may have the right to:

  • Access the personal data we hold about you

  • Correct or delete your information

  • Withdraw consent for marketing

  • Object to certain uses of your data

To exercise your rights, please email us at: info@onesecondlate.com

8. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy, or to comply with legal obligations. If you’d like us to delete your data, contact us anytime.

9. Security

We use industry-standard measures to keep your data safe. However, no transmission method over the internet is 100% secure. We recommend keeping your account credentials private and contacting us immediately if you suspect any unauthorized use.

10. Data Controller & GDPR Representatives

Data Controller
The controller responsible for the processing of personal data on this website is:

One Second Late LLC
30 N Gould St, STE R
Sheridan, WY 82801
United States
Email: info@onesecondlate.com

EU GDPR Representative
In accordance with Art. 27 GDPR, we have appointed the following representative in the European Union:

Rickert Rechtsanwaltsgesellschaft mbH
– On behalf of One Second Late LLC –
Colmantstraße 15
53115 Bonn
Germany
Email: art-27-rep-onesecondlate@rickert.law

UK GDPR Representative
In accordance with the UK GDPR, we have appointed the following representative in the United Kingdom:

Rickert Services Ltd UK
– On behalf of One Second Late LLC –
PO Box 1487
Peterborough
PE1 9XX
United Kingdom
Email: art-27-rep-onesecondlate@rickert-services.uk

11. Policy Updates

We may update this policy occasionally to reflect changes to our practices, services, or legal requirements. We encourage you to review this page regularly.

12. Contact Us

For any questions or concerns about your personal data or this Privacy Policy, please reach out:

Email: info@onesecondlate.com